What do people see when they first walk into your facility? If you have a commercial facility of any kind, whether it’s a hospital, office complex, shopping mall, or anything else, the impression people have when they first step into the facility can have a direct impact on whether or not they return.
Think about it this way: if a person stepped into a delicatessen with the intent of purchasing a sandwich there for the first time and the floor is covered in grime, is sticky, and looks as though it hasn’t been touched in 20 or 30 years, do you think they will continue to the counter and order their sandwich?
Most people have a tendency to look down at first whenever they step into a new facility. They do this subconsciously because they don’t know what they’re walking into. No one wants to lose their balance, trip over something they didn’t see, or have some other issue that can lead to injuries or embarrassment.
So, what will people see when they first walk into your facility? If you can’t confidently answer that they will see a clean, polished, and wonderful looking floor surface, it’s time to increase your investment in commercial floor maintenance.
The right investment is having experienced and well-trained personnel and the right equipment. When you arm your maintenance department with quality commercial floor cleaning equipment, it will make a significant impact on your facility and the first impression people have of it when they first walk in.